Panalpina launches digital customer platform with instant rate quote feature

In its latest move toward digitization, third-party logistics provider Panalpina launched an online rate quote function for its new online customer portal.

The Swiss company said it completed a successful pilot project with selected airfreight customers to introduce its automated online quotation and booking platform for ad hoc cargo. Calling the roll-out a “first step,” Panalpina said it plans to launch the platform across its wider product portfolio and customer base during the first quarter of 2018.

The platform will allow customers to receive instant quotes and book services with select airfreight customers online. “The platform offers key features such as dynamic pricing, global coverage and online 24/7 accessibility,” said Lucas Kuehner, global head of Air Freight at Panalpina.

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